Shipping Policy

Shipping Method

We offer shipping by FedEx Priority.

Shipping fee: AED 50 flat rate
Transit time: 2–3 business days (Monday to Friday)

Shipping costs are displayed at checkout before completing your order.

Order Processing

Orders are processed within 1–2 business days, Monday to Friday, excluding public holidays.

Orders placed before 2:00 pm (Monday to Friday) begin processing the same business day. Orders placed after 2:00 pm will be processed on the next business day.

Delivery Information

After dispatch, delivery takes an estimated 2–3 business days, Monday to Friday, excluding public holidays.

Delivery times are estimates and may vary due to weather, holidays, address issues, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

If your order has not arrived within the expected timeframe, please contact us:

📧 info@mocafino.ae
📞 +971 56 555 3544 (call / SMS / WhatsApp)